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Metrobank Card Corporation (A Finance Company) is committed to ensuring our products and services meet your expectations and requirements and we are here to listen to your concerns.

Our Customer Service Hotlines gives you access to a customer service representative 24/7. Simply call the following numbers:

METROBANK CARD

Customer Service (632) 8700-700
Domestic Toll Free 1-800-1888-5775

MCC MERCHANT HELPDESK

Merchant Services (632) 8700-999
Domestic Toll Free 1-800-10-8700999
Email: MACQSales@metrobankcard.com

PREMIUM CARDS

(Metrobank Platinum MasterCard, Metrobank World MasterCard and Metrobank Femme Signature Visa)
VIP Customer Service (632) 8700-707
Domestic Toll Free 1-800-1888-5775
International Toll Free 800-8-700-0707

MCC COLLECTIONS HOTLINE

Collections Hotline (632) 8700-711
Email: collections@metrobankcard.com

ROBINSONS-CEBU PACIFIC MASTERCARD

Customer Service (632) 898-7088
Domestic Toll Free 1-800-1888-5775

MCC HUMAN RESOURCES

Recruitment Helpdesk: (632) 898-9607
Email: recruitment@metrobankcard.com

Our Domestic Toll Free Numbers may be accessed using a PLDT line.

You may also reach us via email at customerservice@metrobankcard.com. Our Email team is ready to assist you from Mondays through Fridays 8:30AM to 5:30PM.

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