The Metrobank QuickPIN facility allows you to get your card PIN via SMS to your nominated mobile number. Call now and avail of your cash advance PIN fast and easy!

To report loss or request a new PIN to be sent to your nominated mobile number, please contact us.

Metrobank Card
24-Hour Customer Service Hotline: (02) 8700-700
Domestic Toll-Free Hotline: 1-800-1-888-5775

24-Hour VIP Customer Service Hotline: (02) 8700-707
24-Hour VIP Concierge Service Hotline: (02) 8700-777
Domestic Toll-Free Hotline: 1-800-10-8700-707
International Toll-Free: 800-8-700-0707
(Metrobank Platinum Mastercard, Metrobank World Mastercard
and Metrobank Femme Signature Visa)

24-Hour Robinsons Mastercard Service Hotline: (02) 898-7088
Domestic Toll-Free Hotline: 1-800-10-8700-755
(Robinsons Gold Mastercard and Robinsons Classic Mastercard)

24-Hour PSBank Credit Mastercard Hotline: (632) 8700-772
Domestic Toll Free: 1-800-10-8700-772


Terms and Conditions

Availability of this feature is subject to Metrobank Card Corporation credit evaluation and approval.