- Customer Service Representative
Department – Unit
The position is responsible for providing quality service to Cardholders, Metrobank and PS Bank branches/clients, by ensuring timely and accurate resolution of card sales, service inquiries, requests, concerns made via call, email and other correspondences.
No direct reports
- Bachelor's degree holder from a college/university
- Proficient in the following Microsoft applications: Word, Excel and PowerPoint; knowledgeable in Creditmaster and CardPac systems is an advantage
- Willing to work overtime, on shifting schedule (if necessary), weekends and holidays
- Experience in dealing with external customers who have varying requirements an advantage.
Send your resume to firstname.lastname@example.org or
Metrobank Card Corp. Center, 6778 Ayala Avenue,