Department – Unit: Merchant Acquiring


The jobholder is primarily responsible for supporting strategic plans based on growing revenue, market share and productivity. The jobholder is focused on portfolio growth in a competitive environment whilst not compromising the retention of the existing customer base or service level agreements. The jobholder is likewise required to maintain relationships with a number of departments within Metrobank and third party service providers. This involves being conversant with all merchant procedures, products and systems.

Span of Control

Direct Reports: Business Support MIS Officer; Terminal Vendor Manager; Business Support Assistants
Indirect Reports: Third Party – Hardware and Terminal Providers


  • Bachelor's degree from a college/university
  • Has at least 3 years of merchant acquiring related experience preferably from the Banking industry to have broad understanding of the business
  • Ability to work autonomously with integrity
  • Demonstrates initiative with an ability to influence and negotiate win/win outcomes
  • Have a background in business analysis with some project management experience
  • Willingness to explore opportunities within the business and have the ability to articulate these opportunities to upper management
  • Must have working knowledge of MS Office applications (MS Excel, Work, and Powerpoint)
  • Must be detail oriented with superior follow through capabilities
  • Has at least 3 years of supervisory skills
  • Demonstrates leadership skills by being able to lead and motivate a small group to fulfill objectives. A supervisory or coaching role in a previous or adhoc position a MUST.

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Metrobank – Consumer Business Sector
6778 Ayala Avenue, Makati City