Contact Us

Metrobank Card Corporation (A Finance Company) is committed to ensuring our products and services meet your expectations and requirements and we are here to listen to your concerns.

Our Customer Service Hotlines gives you access to a customer service representative 24/7. Simply call the following numbers:

  • Metrobank Card
    Customer Service (632) 8700-700
    Domestic Toll Free 1-800-1888-5775
  • Premium Cards
    (Metrobank Platinum MasterCard, Metrobank World MasterCard and Metrobank Femme Signature Visa)
    VIP Customer Service (632) 8700-707
    Domestic Toll Free 1-800-1888-5775
    International Toll Free 800-8-700-0707
    Customer Service (632) 8700-772
    Domestic Toll Free 1-800-10-8700-772
  • Robinsons-Cebu Pacific MasterCard
    Customer Service (632) 898-7088
    Domestic Toll Free 1-800-1888-5775
  • MCC Merchant Helpdesk
    Merchant Services (632) 8700-999
    Domestic Toll Free 1-800-10-8700999
  • MCC Collections Hotline
    Collections Hotline (632) 8700-711 or 8700-970
    Domestic Toll Free 1-800-1888-5775
  • MCC Human Resources
    Recruitment Helpdesk: (632) 898-9607

Our Domestic Toll Free Numbers may be accessed using a PLDT line.

You may also reach us via email at Our Email team is ready to assist you from Mondays through Fridays 8:30AM to 5:30PM.

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