Metrobank uses M Connect as a proactive tool to enable automated communication platforms and allow cardholders to activate their newly-delivered cards faster and with more convenience.

HOW IT WORKS:

• Metrobank will initiate communication with the cardholder upon successful delivery and confirmation of receipt of the credit card.
• The principal cardholder will be contacted for the activation process and undergo a verification process.
• The messages are fully automated in order to guide the cardholder by providing a set of precise instructions to activate the credit card.
• Once the card is successfully activated through M Connect, the cardholder will receive an SMS stating that his/her activation was successful.

M CONNECT CHANNELS FOR CARD ACTIVATION
All calls, text messages, and emails will be initiated by Metrobank using the contact details below and will state for whom the message is intended. These channels have been secured by Metrobank to ensure a better connection for you:

• Call: (02) 53222393 or +63253222393
• SMS: Sender will appear as MCC or +63922-1101045
• Email: [email protected]

For more information on card activation, please click here.