Our Merchant Hotlines will follow the 8-digit format starting October 6, 2019 in compliance with the National Telecommunications Commission (NTC) memorandum order No.10-10-2017.
Here’s a directory of our affected hotlines:
| Hotline | Number |
|---|---|
| Metrobank | 88-700-700 |
| Platinum Hotline | 88-700-707 |
| Metrobank credit cards Operator | 88-700-900 |
| Card Activation | 88-603-030 |
| Branch Assist Unit | 88-700-955 |
| Collections | 88-700-711 |
| Collections | 88-700-788 |
| Authorizations Merchant | 88-700-929 |
| Authorizations Merchant | 88-700-988 |
| Merchant Services Hotline | 88-700-999 |
| MIGS Hotline | 88-700-975 |
| Fraud Account Verification | 88-700-923 |
| Fraud Security Alert | 88-700-924 |
| Fraud Transaction Conf | 888-700-925 |
| Fraud PS Bank | 88-700-996 |