Phishing is an attempt by criminals to acquire information by pretending to be a trustworthy entity. Fake websites and false emails are often used to steal personal sensitive information – most commonly passwords and credit card information.

Learn how to recognize phishing scams and take note of these reminders:

  • Be wary of emails asking for confidential information. Metrobank will never request sensitive information via email.
  • Check the URL. URLs or links found in phishing emails usually do not contain the name of the company they are pretending to be affiliated with.
  • Don’t get pressured into providing sensitive information. Phishers like to use scare tactics, and may threaten to disable an account until you give or “update” them with certain information.

Be sure to contact Metrobank’s Customer Service Hotline directly to confirm the authenticity of a request.